Privacy Policy
Last updated: May 2026
Introduction
DaycareHubBC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform. By using DaycareHubBC, you consent to the practices described in this policy.
What Data We Collect
- Personal information: name, email address, phone number
- Child information: names, dates of birth, age groups, allergies, special needs, and schedule preferences
- Waitlist applications: desired start dates, chosen daycares, and application status
- Usage data: how you interact with our platform, tour bookings, and messages sent
How We Use the Data
- Matching families with suitable daycares in the Tri-Cities area
- Sending notifications about waitlist updates, tour reminders, and spot offers
- Facilitating communication between parents and daycares
- Improving our platform and user experience
Who We Share Data With
We only share your personal information with the daycares you explicitly apply to or book tours with. We do not sell your data to third parties. Your information is shared solely to facilitate the childcare matching process.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
How to Delete Your Account
You may request deletion of your account and associated personal data at any time by contacting us at hello@daycarehubbc.ca. Upon verification, we will process your request and delete your data within 30 days, except where retention is required by law.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@daycarehubbc.ca.
Governing Law
This Privacy Policy is governed by the laws of British Columbia, including the Personal Information Protection Act (PIPA). We are committed to complying with all applicable privacy legislation in Canada.